Why Are Your Best Clients Leaving? Uncover the hidden cracks in your agency that silently drive churn.

Use this dead-simple, no-BS diagnostic checklist for agency founders who want to stop guesswork…and fix churn at the root.

A stressed man with his hand on his forehead sitting at a desk in an office at night. The laptop screen reads 'Client Cancelled'. There is a coffee mug and an open notebook on the desk, with empty office chairs and windows showing a city skyline in the background.

Churn Sucks.

You crushed the pitch. You delivered the work. But the client still ghosted, downgraded, or churned altogether.

Sound familiar?

Churn doesn’t always come from bad results. It comes from misfit clients, weak systems, unclear expectations—and founder drift that no one calls out.

What You’ll Get

Inside this Client Churn Diagnostic Checklist, you’ll get:

  • 7 evidence-based questions to find the actual cause of churn

  • No guesswork…just what to look for, what to measure, and what to fix

  • The same checklist I use in founder diagnostics that unlock retention and revenue clarity

All signal. No feelings. Built for founders who want facts, fast.

Illustration of a man holding a clipboard titled "Client Churn Diagnostic" with checkmarks next to "Client Fit" and "Clear Success Metrics." He is sitting at a desk with a laptop showing charts.

Who This Is For

This is not for junior marketers or account managers.

It’s for you—the agency owner—when:

  • A client cancels and you don’t know why

  • You feel like you're overdelivering, but still losing accounts

  • You need to fix the system, not the symptoms

A woman in a tan blazer is giving a presentation to a group of four people in a meeting room. The presentation slide behind her shows a graph comparing churn and retention rates.

What Happens Next

Download the checklist Below.


Run it against your last churned client (or one on the edge).


Then—if you want clarity, not just insight—book a founder-to-founder diagnostic call and we’ll build the real fix.

A man in a suit holding a phone with the words 'CALL EDINO', standing on a path with city buildings in the background. There are signs pointing to 'DISCOVERY CALL' and 'CLARITY'. A checklist with checkmarks and the logo 'AGENCY UPLIFT' is shown in the foreground.